gm-design understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, gm-design.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” – means an account required to access and/or use certain areas and features of Our Site;
“Cookie” – means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in part 14, below; and
“Cookie Law” – means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
2. Information About Us
Our Site is owned and operated by gm-design LTD, a limited company registered in England under company number 6526014.
Registered address: Bradninch Court, Castle Street, Exeter, Devon, EX4 3PL
Main trading address: Bradninch Court, Castle Street, Exeter, Devon, EX4 3PL
VAT number: 9289072 87.
Person Responsible for Data: LC Robarts-Arnold
- Email address: lc[at]gm-design.co.uk
- Telephone number: 01392 340460
- Postal address: Bradninch Court, Castle Street, Exeter, Devon, EX4 3PL
3. What Does This Policy Cover?
4. What is Personal Data?
Personal Data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal Data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the GDPR, you have the following rights, which We will always work to uphold:
b) The right to access the personal data We hold about you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete. Please contact Us using the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We have. Please contact Us using the details in Part 15 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to Us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to Us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask Us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about Our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
6. What Data Do We Collect?
a) First name
b) Last name
c) Email address
d) Contact number
7. How Do You Use My Personal Data?
Under the GDPR, We must always have a lawful basis for using personal data. This may be because the data is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data, or because it is in Our legitimate business interests to use it. Your personal data [will] OR [may] be used for [one of] the following purposes:
a) Providing and managing your access to Our Site;
b) Replying to emails from you;
c) Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by selecting ‘unsubscribe’ at the bottom of any newsletter you have received or by emailing your request to lc[at]gm-design.co.uk;
d) Analysing your anonymous use of Our Site to enable Us to continually improve Our Site and your user experience.
With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email and telephone with information, news, and offers on Our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
8. How Long Will You Keep My Personal Data?
We only keep your personal data for as long as We need to in order to use it as described above, and/or for as long as We have your permission to keep it.
9. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.
10. Do You Share My Personal Data?
Your data may be accessible by companies in Our trusted group of service providers for IT support and website development. This includes Bluegrass CSC IT services and Hambly Freeman.
We may sometimes contract with third parties to supply services to you on Our behalf. These may include IT support, payment processing and delivery of goods. In some cases, the third parties may require access to some or all of your data. If any of your personal data is required by a third party, as described above, We will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law, as described above in Part 9.
In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. How Can I Control My Personal Data?
In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us, that you have originally opted-in to, which you may do by unsubscribing using the links provided in Our emails).
12. Can I Withhold Information?
You may access all areas of Our Site without providing Personal Data through the Contact Form.
13. How Can I Access My Personal Data?
If you want to know what personal data We have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to your subject access request within one month and, in any case, not more than one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.
15. How Do I Contact You?
To contact Us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details to contact the Person Responsible for Data, LC Robarts-Arnold:
- Email address: lc[at]gm-design.co.uk
- Telephone number: 01392 340460
- Postal address: gm-design LTD, Bradninch Court, Castle Street, Exeter, EX4 3PL
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our Business in a way that affects personal data protection.
We are Cyber Essentials Certified
Awarded by Securious Data and Cyber Security, this certification means that gm-design have complied with the requirements of the Cyber Essentials Scheme, helping to guard our company against the most common cyber threats and demonstrate our commitment to cyber security and data privacy.